Clinical governance is “a system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.” (Scally and Donaldson 1998, p.61)
Health care organisations now have a duty to the communities they serve for maintaining the quality and safety of care. Whatever structures, systems and processes an organisation puts in place, it must be able to show evidence that standards are upheld.
The WTN takes this very seriously and encourages all participants to refer cases that they consider may have benefited from a different way of doing things. This allows an impartial review of the case and its surround factors and the opportunity to ensure we are always providing the best possible care to all who sustain a traumatic injury in our area.
To report something for investigation, please download this form and forward by means of secure NHS.net mail to WTNgovernance@uhs.nhs.uk. This is purposely not set as a hyperlink as you will need to send from your own NHS.net account to ensure security.